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General Conditions Top » Catalog » General Conditions PRICES All our prices include VAT. Delivery charge is not included. This depens on the size of the parcel and where it is going. Under the heading ‘delivery charges’ you can check what those are before placing an order. DELIVERIES All our deliveries within Spain will be made on average within 8-10 days, depending on the destination. For international deliveries from our base in Spain, you should allow between 12 and 15 days aproximately. Wall posters' deliveries can be delay by a month if it is not in stock. If a delivery is delate for any reason, we will inform the customer of the said delate by e-mail. REFUNDS The company will not accept claims made after one week from the time of receipt of the order. If damages occur to the products and they can be attributed to us, we undertake to send other goods in lieu or to refund the amount of the articles if the claim is made within the established time. We will not accept responsability for articles which have been handled. Appropiate proofs must accompany any claim for compensation. Slight differences in colour or size which may accur between the paper and how it appears on the computer screen will not be considered a basis for claim. If due to incorrect or incomplete information goods have to be returned, the customer will be responsible for the cost of returning the same. PRIVACY All our customers’ personal details are kept by us for the sole purpose of dispatching the different orders we receive. We will only divulge your personal information to other parties for the purpose of sending goods by transport companies. The company reserves the right to modify unilaterally, at any moment and without prior notice, the presentation and layout of our website as well as the services we provide.

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